4 failure patterns to avoid in cloud modernization

Cloud computing is often described as a savior for businesses. Early success stories have shown that cloud can be used not only for improving business operations but also as an invaluable tool for driving business growth. Innovative, cloud-based platforms such as customer relationship management (CRM), e-commerce and analytics...

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Planned versus unplanned maintenance and the impact on spare parts stocking strategies

At a chemical plant years ago, a maintenance technician made a hasty pump repair. A required repair part wasn’t available, so the technician did the unplanned maintenance with another similar-looking part. But the materials of construction weren’t rated for the pump’s service, and the pump casing ruptured and...

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How to put sustainability at the heart of your business

International businesses must mature more quickly into sustainable, future-proof enterprises that significantly contribute to the pressing environmental net-zero deadline of 2030. Pursuing the three themes of leadership, innovation and education will help them achieve this. Visionary leadership with a commitment to shared valueThe world needs brave, visionary leaders. Business...

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How a solid partner relationship management strategy boosts revenue and drives value for your organization

In today’s competitive, digital-first landscape, embracing customer intimacy is the most important key to success. Fostering user intimacy ensures that one-time buyers become lifelong advocates. That focus extends beyond traditional B2C & B2B customers — your partners expect personalized experiences that make doing business easy and efficient. Creating...

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Optimize commercial spend and profitability in the life sciences

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Apharma sales representative visits doctors with varying ability to prescribe a drug to their patients. A TV commercial blankets a region where few people need the advertised drug. A hospital specializing in rare cancer treatments wants to consider a newly approved therapeutic product, but the life sciences company...

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Predicting the winners: How IBM uses data and AI at the US Open to drive insights and fan engagement

As the US Open’s official technology partner, IBM Consulting works with the United States Tennis Association (USTA) to turn tennis data into engaging fan insights through AI and automation.Artificial intelligence (AI) increasingly influences people’s understanding of data, whether we are a CTO making decisions at an enterprise level...

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How IBM Consulting and the US Open evolve the fan experience and accelerate innovation

IBM® has been the official technology partner of the US Open Tennis Championships for more than three decades, and the relationship goes much deeper than courtside logo placement. It’s an ongoing partnership delivering world-class digital experiences to fans, built on IBM’s open, flexible technology platform. “We need to...

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3 new steps in the data mining process to ensure trustworthy AI

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Sometimes as data scientists, we are often so determined to build a perfect model that we can unintentionally include human bias into our models. Often the bias creeps in through training data and then is amplified and embedded in the model. If such model enters a production cycle...

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Technology to support the journey to net zero

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As companies around the word focus their attention on reducing greenhouse gas (GHG) emissions to deliver on their net zero commitments, the requirement for robust data and analytics to support this journey is intensifying. Technology vendors who service this market with carbon management software are the focus of...

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To comply with GASB 87, government organizations need a better lease management solution

Over the past few years, the corporate world has worked through achieving compliance with lease accounting standards for real estate and assets. Adherence to ASC 842 and internationally, with IFRS 16, has been a challenging journey for many. Now it’s state and local governments’ turn to shine new...

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Press one for call center modernization

Like countless other industries and departments, customer support has undergone a massive transformation. Today I am excited to share more about how IBM is expanding its collaboration with NICE, launching a new integration that allows users to connect AI-powered virtual agents with their call center in a matter...

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4 methods of successful cloud modernization leaders

Cloud computing is a major driver of business innovation. Cloud-based platforms in customer relationship management (CRM), e-commerce and analytics are rapidly improving business operations and driving business growth. Cloud modernization can deliver measurable value in weeks or even days. This is a huge shift from the traditional IT...

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Commercial autonomous drone advancement

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Since Amazon announced the testing of drone deliveries nearly a decade ago, commercial drones have continued their flight across a variety of industries. Organizations around the world deploy commercial drones for deliveries or to gather video or images with an onboard camera. Drone inspections are already popular in...

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