Today AI permeates every aspect of business function. Whether it be financial services, employee hiring, customer service management or healthcare administration, AI is increasingly powering critical workflows across all industries.But with greater AI adoption comes greater challenges. In the marketplace we have seen numerous missteps involving inaccurate outcomes,...
Thursday, 29 September 2022
Tuesday, 27 September 2022
Is your conversational AI setting the right tone?
Conversational AI is too artificialNothing is more frustrating than calling a customer support line to be greeted by a monotone, robotic, automated voice. The voice on the other end of the phone is taking painfully long to read you the menu options. You’re two seconds away from either...
Saturday, 24 September 2022
A modern cloud data platform is the foundation of all intelligent supply chains
In a world where disruptions and complications are inevitable, strong supply chains are more essential than ever before. As highlighted in the new thought leadership paper “Building intelligent, resilient and sustainable supply chains,” the necessary transformation improvements are not just a question of manufacturing, logistics or transportation. They’re...
Friday, 23 September 2022
Eli Manning and the power of AI in ESPN fantasy football
Eli Manning was the obvious choice. For the last six years, IBM has been working with ESPN to infuse AI-generated insights into their fantasy football platform. But we needed someone who could help us tell the story; someone who could grab the attention of fantasy football enthusiasts, introduce...
Thursday, 22 September 2022
Moving beyond spreadsheets with IBM Planning Analytics
My journey with IBM Planning Analytics started with an early morning phone call to tell me that a member of my team had died, suddenly and unexpectedly. Not only was his loss a personal tragedy, it was a tragedy for the whole organization. Our teams relied heavily on...
Tuesday, 20 September 2022
How does addressing sustainability change how businesses understand value?
International businesses are under intense pressure and expectation to adjust to sustainable development. This requires them to make sweeping changes to their business models and value propositions. Most recently, the pandemic response has given businesses a window into their level of exposure to external challenges and how innovation...
Monday, 19 September 2022
Extended Planning and Analysis (xP&A) in action
Extended Planning and Analysis (xP&A), is not a new concept for IBM clients who use IBM Planning Analytics with Watson, formerly known as Cognos TM1. For the past several years, clients have embraced the need to tie operational decisions to the financial impact from both planning and analysis...
Friday, 16 September 2022
Mitigating demand volatility to improve forecasting: an intelligent workflow from IBM and SAP
Organizations are continuing to emerge from the lingering effects of the pandemic and ongoing supply chain disruptions. They are focused on reviving their strained supply chains and trying to understand their vulnerabilities and risk areas. What most are finding is that volatility remains in full force and continues...
Thursday, 15 September 2022
In times of stagflation, calculated growth is key to success
As inflation dominates public discussion, many senior executives are preparing for an economic downturn with margin compression rates that have not been seen in over 40 years. Barron’s reports a falling profit margin in industrials, with CAT expected to fall to 13.4% from 15.3% and Deere & Co...
Wednesday, 14 September 2022
How to stay ahead of ever-evolving data privacy regulations
Enterprises are dealing with a barrage of upcoming regulations concerning data privacy and data protection, not only at the state and federal level in the US, but also in a dizzying number of jurisdictions around the world.Kicked off several years ago by the groundbreaking introduction of the European...
Tuesday, 13 September 2022
How prioritizing sustainability affects and evolves business strategies and operating models
International businesses are operating in a world suffering a powerful sense of malaise with the status quo. Environmental and societal issues have shot to the top of national and international agendas, and the pressure for action is intense and pressing. Businesses must respond to change; they should anticipate...
Monday, 12 September 2022
Decades of empowering efficient data decisions
Data is everywhere. It grows exponentially year by year, and it is our duty to keep up with its overwhelming volume and complexity. The thing is, we’re so focused on conquering our data that we often forget this battle to understand it has been one we’ve been fighting...