Understanding Data Governance

If you’re in charge of managing data at your organization, you know how important it is to have a system in place for ensuring that your data is accurate, up-to-date, and secure. That’s where data governance comes in.What exactly is data governance and why is it so important?Simply...

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The people and operations challenge: How to enable an evolved, single hybrid cloud operating model

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In a year’s time, the average enterprise will have more than 10 clouds, but limited architectural guardrails and implementation pressures will cause the IT landscape to become more complex, costlier and less likely to deliver better business outcomes. As businesses adopt a hybrid cloud approach to help drive...

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Make data protection a 2023 competitive differentiator

Data privacy regulations, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in the state of California, are inescapable. By 2024, for instance, 75% of the entire world’s population will have its personal data protected by encryption, multifactor...

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Four starting points to transform your organization into a data-driven enterprise

Due to the convergence of events in the data analytics and AI landscape, many organizations are at an inflection point. Regardless of size, industry or geographical location, the sprawl of data across disparate environments, increase in velocity of data and the explosion of data volumes has resulted in...

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It’s 2023… are you still planning and reporting from spreadsheets?

I have worked with IBM Planning Analytics with Watson, the platform formerly known as TM1, for over 20 years. I have never been more excited to share in our customers’ enthusiasm for this solution and how it is revolutionising many manual, disconnected, and convoluted processes to support an...

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Leveraging machine learning and AI to improve diversity in clinical trials

The modern medical system does not serve all its patients equally—not even nearly so. Significant disparities in health outcomes have been recognized and persisted for decades. The causes are complex, and solutions will involve political, social and educational changes, but some factors can be addressed immediately by applying...

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Experiential Shopping: Why retailers need to double down on hybrid retail

Shopping can no longer be divided into online or offline experiences. Most consumers now engage in a hybrid approach, where a single shopping experience involves both in-store and digital touchpoints. In fact, this hybrid retail journey is the primary buying method for 27% of all consumers, and the...

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How to unlock a scientific approach to change management with powerful data insights

Without a doubt, there is exponential growth in the access to and volume of process data we all, as individuals, have at our fingertips. Coupled with a current climate that is proving to be increasingly ambiguous and complex, there is a huge opportunity to leverage data insights to...

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Using a digital self-serve experience to accelerate and scale partner innovation with IBM embeddable AI

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IBM has invested $1 billion into our partner ecosystem. We want to ensure that partners like you have the resources to build your business and develop software for your customers using IBM’s industry-defining hybrid cloud and AI platform. Together, we build and sell powerful solutions that elevate our...

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Data architecture strategy for data quality

Poor data quality is one of the top barriers faced by organizations aspiring to be more data-driven. Ill-timed business decisions and misinformed business processes, missed revenue opportunities, failed business initiatives and complex data systems can all stem from data quality issues. Just one of these problems can prove...

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Do you need coding skills to build a chatbot?

Virtual assistants are valuable, transformative business tools that offer a compelling ROI while improving the customer experience. By 2030, conversational AI chatbots and virtual assistants will handle 30% of interactions that would have otherwise been handled by a human agent—up from 2% in 2022. So why haven’t more...

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Call Center Modernization with AI

Picture this: A traveler sets off on a camping trip. She decides to extend her RV rental halfway through her trip, so she calls customer service for assistance, but finds herself waiting minutes, then what feels like hours. When she finally does get a hold of somebody, her...

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